Higher Ed Utah

 So I got a letter in the mail recently telling me that half of my UHEAA loans were transferred to the U.S. Department of Education for servicing. Um—what?

Okay so I actually wasn’t surprised by this letter (I mean, I work for UHEAA, so obviously I had some advance notice) but I was still somewhat overwhelmed by the realization that I am now a “Split Borrower.” However, since I know I’m not the only one dealing suddenly with multiple loan servicers, and because I’m in an ideal position to do so, I’ve decided to share all my learning with you, O Readers and Fellow Split Borrowers. 

So join me over the next few months as I sort out my own loans and, please, let me know of any issues you come across in doing the same—hopefully I will be able to help (and if I can’t, I have a great team to back me up). And keep in mind that even though UHEAA may not be your (only) loan servicer anymore, we’re still here to answer any questions you might have. So seriously, give us a call. And stay tuned for PART 1: ONLINE LOAN MANAGEMENT, coming soon….!

BTW, you can get a “live” UHEAA Customer Service person on the phone Monday through Thursday 8 am to 8 pm and Friday 8 am to 5 pm MT at (877) 336-7378 or at (801) 321-7294.