June 14, 2010
We want to hear from you!
QUESTION: What do people do when they want to find out if their customers are happy?
ANSWER: They ask them!
We’re doing just that with a brief customer service survey that has been rolled out on our web site www.uheaa.org. Among other things, we want to find out if our:
- automatic payment system is easy to use;
- billing statements are clear and useful;
- web site is easy to navigate;
- representatives are friendly, helpful, and prepared.
If you have a loan at UHEAA (or have had one with us in the past) please take a moment to complete this short survey. You’ll be helping us get better at serving our customers!
Thanks!
Posted by: kpage
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